The Northern Electricity Distribution Company (NEDCo) is set to begin the phase III of its revenue mobilization exercise, to recover monies owed by customers in its operational areas.
The exercise which will cover all categories of customers in arrears, including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs) as well as Metropolitan, Municipal and District Assemblies (MMDAs), is effective October 2,2023.
In a release issued and signed by the Corporate Communications Manager, Mr. Maxwell Kotoka noted that special security arrangements will be put in place, urging all parties to cooporate with them in the exercise to help serve them better
Customers who signed payment agreements with NEDCo under Phase-1 of the exercise, are to ensure that all instalments that have fallen due are settled by October 2, 2023, to avoid disconnection and payment of reconnection fees.
The statement noted that NEDCo’s offices will be closed to allow for the mobilization exercise, except for very demanding units that will be at post to serve customers.
“NEDCo’s Head Office and Area Offices will be closed temporarily to allow for the full engagement of all staff, including top Management in this exercise. Our customer service centres, zonal offices and third-party vendors will however remain open to address customer issues including reconnections and faults”.
Source: CitiNews/Shawana Yussif
