The Vice President, Dr Mahamudu Bawumia has launched a mobile application designed to make the purchase of ECG credits and the payment of bills more convenient for the customers of the Electricity Company of Ghana (ECG).
Known as ‘ECG Power’, the app, designed in-house by the ICT staff of ECG, will make it possible for 2.8 million out of the company’s 3.8 million customers to make payments for power purchased and services rendered by the Company.
This figure is expected to rise by the end of the year when old meters are replaced with smart ones.
Users of smartphones can download the app from the Google Play Store or App Store, create an account, add the meter number, and top up or pay bills using mobile money wallets.
Users of Non-smart phones, popularly known as ‘Yam’ phones are not left out; they can dial *226# and follow the prompts to enjoy the service.
Speaking at the launch on Tuesday, 18th February 2020 Vice President Bawumia expressed delight at the unveiling of this “innovative application that will enhance the delivery of an essential public service to all ECG customers – from households, organizations, small businesses and industry.
While commending the Board, management and staff of ECG for effectively using the pilot period to iron out the bends in the app, he urged them to take steps to provide the necessary support systems for efficient management of the Mobile App.